Privacy Policy
WHO WE ARE
Our website address is: https://www.houseofmishka.co.uk/private-policy
Thank you for visiting House of Mishka. We are a company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to document in order to have permission to use our services.
This Privacy Policy explains:
- A. Types of information House of Mishka Collected
- B. Why we collect your information?
- C. How does House of Mishka use cookies and other technology to collect information?
- D. How does House of Mishka process your personal information?
- E. How does House of Mishka secure information collected about me?
- F. What choices do I have regarding House of Mishka collection of my information?
- G. Are children allowed to use House of Mishka?
- H. How does House of Mishka use and disclose information collected from me offline?
- I. Where can I find updates to this policy?
- J. How to contact us?
A. Types of information we collected
- Identifiers, such as name, phone number, email address, credit card number, or other similar identifiers.
- Identifiers (Online), such as Internet URL, Internet service provider, date/time stamp, device model, unique device identifiers and other online identifiers.
- Customer Account Details/Commercial information, such as products or services you purchased or considered purchasing.
- Geolocation data, such as the location of your device or compute, shipping and billing address(es), your city, your country of residence/your organization’s country of operation.
- Age, gender, or other protected classifications
- Other personal information, if it identifies, relates and can be reasonably associated with or linked to you.
B. Why we collect your information?
- Record and quickly bring up information you’ve given previously
- Help you quickly find information, products, and services
- Create content that is relevant to you
- Alert you of our new information, products, and services
C. How does House of Mishka use cookies and other technology to collect information?
- Speed up navigation
- Track site usage
- Recognize users and user access privileges
- Enable selection and purchase products on this Site/Application record your browsing activity and purchases
- Help deliver cookies
- Track views of a web page
D. How does House of Mishka use your personal information?
E. Does House of Mishka share your personal information?
We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:
Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More in the Data Security section.)
Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site/Application.
Merger and/or sale of assets: We do not normally sell, trade or rent personal information to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.
Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
F. How does House of Mishka secure information collected about me?
- Safeguarding all financial transactions done through this Site/Application with Secure Sockets Layer (“SSL”) encryption
- Granting only employees who are providing a specific service access to your personal information
- Working only with third-party service providers who we believe adequately secure all computer hardware.
G. What choices do I have regarding House of Mishka collection of my information?
When required by law, you may request to exercise your privacy rights including access, delete or restrict certain use or sharing of your personal information. For your protection, we may need to verify your identity before fulfilling certain requests.
You can choose to:
- Access, correct or update your personal information
- Stop receiving mail to your email address
- Disable your account to prevent any future purchases through that account
- Close your account and delete your personal information
To access, correct or update your personal information, log in to My Account and submit a request through the online Customer Service, or call us at +44 7799348998/email us at info@houseofmishka.co.uk.
To unsubscribe from emails you receive from House of Mishka, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.
To delete your information, You have the right to request that we delete certain personal information we have collected from you. If you wish to do any of these things, please visit here or call us at +44 7799348998/email us at info@houseofmishka.co.uk.
Close Your House of Mishka Account
You can submit a request for us to permanently close your House of Mishka account and delete your data.
Once your account is closed, you’ll be unable to access all products and services associated with your account within all devices (including PC, mobile and App).
For example: account information, wishlist , comment, coupon, subscription, order history, return and refund.
Before closing your account, please do not hesitate to contact us. We don’t want to see you go, and will make every effort to solve any problems you may encounter.
What you need to know about closing your account:
When you submit the request to close your account, our customer service will contact you within 48 hours via e-mail to confirm the reason for closing, the historical order and after-sales record information of your current account. You are required to respond within 5 days to complete the verification process.
Generally, it takes 30 working days to close an account from the date we received the request. However, if you have ongoing orders before submitting your request, we recommend that you close your account after the order is completed.
If there is no problem, and there is no unfinished history of orders and after-sales records, we will permanently close your account and data within 30 working days. Please be advised that House of Mishka is legally required or entitled to retain some types of information.
Please note that account closure is a permanent action, and once your account is closed, it will no longer be available to you and can not restore. If you decide later to start ordering from us again, or if you would like to use our products and services that require an account, you need to create a new account.
Email marketing: If you agree to receive, we will send you marketing communications via email to keep you informed of our latest products, promotions and other information which you might be interest to.
According to applicable laws, if you have purchased a product from us and have not unsubscribed, we will send you marketing communications via email continuously.
You can stop receiving direct marketing message from us at any time through clicking here or contacting us at info@houseofmishka.co.uk . To stop direct marketing messages, you can also click the “Unsubscribe” in any marketing email you receive from us. Once you request, we will update your profile to ensure that you do not receive any further marketing message.
Please note that it may take up to 48 hours to process your request and update our systems. Note that if you request to stop receive direct marketing message, we will continue to send you administrative and service communications (such as order updates and other important or transactional information).
Please note that you use multiple name or e-mail address when communicating with House of Mishka or using the site of App, you may continue to receive communications with any names or email addresses not specified in your opt-out request.
H. Are children allowed to use House of Mishka?
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13 without the consent of the child’s parent or guardian. Elsewhere on this Site/Application, you have represented and warranted that you are either 18 years of age or are using the Site/Application with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site/Application.
I. How does House of Mishka use and disclose information collected from me offline?
As House of Mishka collects most information through our Site/Application, this Privacy Policy applies only to online collection of personal information.
We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue. When we need to store information related to an order, we enter it into our database through SSL encryption (See the Data Security section above for more information).
This Policy does not attempt to cover all possible offline methods of collecting or using personal information, however, we will treat any offline collection, use, or disclosure of personal information in a manner consistent with our online practices.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site/Application.
J. Where can I find updates to this policy?
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this privacy policy on this Site/Application and encourage you to review this privacy policy from time to time. Please contact us with any questions about the privacy policy.
K. How to contact us?
If you have questions or comments about this privacy policy or if you would like us to correct, update, delete information we have about you or your preferences, please contact us as indicated below.
Email us: info@houseofmishka.co.uk
Call us: +44 7799348998